Planning Hunters legal
Terms of Use
These terms explain how Planning Hunter provides its opportunity and managed advertising services.
Public planning information
- Planning Hunter helps builders, contractors and specialist trades find and review planning opportunities from public council planning information.
- Planning Hunter is not a council planning portal and does not replace the original council planning source.
- Important details should be checked against the original council planning source before making decisions or contacting anyone.
Accuracy and availability
- Planning records, dates, documents, addresses, contacts and map locations may be incomplete, delayed or incorrect.
- Planning Hunter does not guarantee that every record is complete, current or error-free.
- Links to council pages and council documents can change or become unavailable.
Contact use
- Contact details are shown only where they appear to be publicly available or reasonably linked to the public planning record.
- Uncertain contact matches should be checked before use.
- Unless you separately purchase a managed campaign, Planning Hunter does not contact applicants, agents, homeowners or councils on your behalf.
- Users are responsible for ensuring any approach they make is lawful, appropriate and respectful.
Managed advertising campaigns
- A managed campaign uses a selected planning opportunity as a geographic and project signal to build a broader local audience for your business on supported advertising platforms. It does not promise delivery to, or identify, any particular applicant, homeowner or household.
- You authorise Planning Hunter to review, submit, manage and measure the advert, audience and budget shown at checkout. Advertising platforms control their own review, auction, delivery and audience availability, so reach, enquiries and sales are not guaranteed.
- You must own or be authorised to use the advert wording, claims, brand assets and destination page you provide. Planning Hunter may pause or decline material that is misleading, unlawful, unsafe or rejected by an advertising platform.
- The advertiser name, Facebook Page and Instagram account used for a campaign must belong to your business or be used with the account owner's authority. You must not ask us to target a named person or household or include planning-record names, contact details, addresses or postcodes in the advert.
- Before a campaign is activated on Meta, an approved cancellation is refunded in full. After activation, any discretionary refund is limited to the unspent advertising budget shown by current Meta records, plus tax attributable to that amount; the management fee and advertising spend already incurred are not refundable. This does not limit any refund or cancellation right that the law requires.
- Refunds require a recorded reason and, after activation, a fresh review of Meta spend. A submitted campaign may be paused while a refund request is assessed. Stripe processing times apply after a refund is approved.
Accounts, saved records and membership
- Saved and Contacted records are private to your account. Notes and follow-up records are account features to help you track your own work.
- You are responsible for keeping your account secure and for deciding how your team uses Planning Hunter information.
- Where membership or trial features are enabled, billing terms shown at checkout or in your account also apply.
Source verification
Details should be checked against the original council planning source before making decisions. Planning Hunters keeps those source links visible and may retain a verified private copy of a public document for secure preview or download by signed-in customers.